Product: The Ashton Drake Galleries Doll Clear all filters (65 of 65 reviews match)
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The doll I ordered for my doll had medium dark hair, the doll we received in the mail had long orange blonde hair.My daughter was disappointed because she picked out the doll that looked like her. We ordered baby grace that was 139.99. I really wish the doll had came...
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Anonymous
Anonymous

I am very sorry you are disappointed with the appearance of your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number or full addre...

2.4
Product
The Ashton Drake Galleries Doll
#1130105
I ordered a doll in November 2016 it said it would arrive a week before Christmas I did not receive the doll until March 2017.I've had this tall for 7 months now with the payment plan of $25 a month and it was $100 all together. That being said the doll should have...
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Anonymous
Anonymous

I am very sorry you are having trouble with your bill. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number or full address and we can hel...

1.0
Product
The Ashton Drake Galleries Doll
#1117213
The Ashton Drake Galleries - DO NOT ORDER FROM THIS COMPANY!!!! NOTHING BUT A HASSLE...
Meet my $165 Alyssa Claire doll. That doesn't look like a doll you say? No kidding but this is what I was sent. I will be returning this and I have canceled my doll order. I have had nothing but problems since I ordered this doll. It was supposed to be for a Christmas...
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Anonymous
Anonymous

You act as if it's customer service's fault that the warehouse accidentally selected the wrong item.

Anonymous
Anonymous

I am very sorry you received the incorrect order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full address and we ...

1.8
Product
The Ashton Drake Galleries Doll
#1113669
The Ashton Drake Galleries - Poor Quality
1/1

The Ashton Drake Galleries - Poor Quality

#1082804
1.1
Details
Got my daughter the Marissa may doll it looked looked so bad Look at her hair and her eye leashes keep falling off
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The Ashton Drake Galleries - Disappointment horrible

#1068776
2.1
Details
the full body vinyl the head was in the box not even attached. It was recently. We called customer service they didn't do anything at all they said many times their dolls were full body but they were just cloth. Overall just sad and disappointed that I wasted my money on something I don't even like.
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The Ashton Drake Galleries - The dolls looked nothing like the picture.

#1052570
3.7
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The dolls that I got (Madison and mason) looked nothing like the picture shown online! The
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The Ashton Drake Galleries Doll Review

#1007673
1.0
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Do not purchase a doll from Ashton Drake!!!! So truly photoshopped is more like it. I could have bought something a quarter of the price that looked more real.
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I ordered baby grace because I thought she was adorable in the picture.Haha! Jokes on me. I received her and opened the box and think I went into shock! Tbis dolls hairs was RED! Which wasnt in the picture and she looks nothing like they make her look in their...
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Anonymous
Anonymous

I am very sorry you are disappointed with your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number or full address and we can help...

2.6
Product
The Ashton Drake Galleries Doll
#1102600
The Ashton Drake Galleries - Ashton Drake strikes again.. New/different excuse for not processing other orders, and doll review.
I originally left my first bad review for ADG due to them refusing to process my orders, after delivering the first order made.The excuse was "a discrepancy between my billing address and card." This was claimed AFTER my first order was delivered and processed...
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Anonymous
Anonymous

i had the same issue they told me my payment did not go through and they need another form of payment but I can see the exact amount on my bank statement it said PENDING and t...

1.5
Product
The Ashton Drake Galleries Doll
I didn't like
  • Changing story regarding payment processing issue
  • Doll appearance disappointing
#1088520
I just received my order thru their wacky shipping process....I tried canceling the order BEFORE FedEx ever picked up the package from their warehouse but they said it "shipped" it's too late to cancel!That is NOT true. When they tell you shipped...all that means is...
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Anonymous
Anonymous

I just went through the exact same thing!!!!!

Anonymous
Anonymous

I am very sorry you are disappointed with your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full address and...

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The Ashton Drake Galleries Doll
#1082095
I am so incredibly disappointed with the poor quality of this doll.I gave it as a gift and I am embarrassed at how awful she looks. We bought the Peyton baby doll. Nowhere in the description does it say she has hair (that is glued on!!) and the photos show her with a...
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Anonymous
Anonymous

I am very sorry you are disappointed with your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full address and...

2.1
Product
The Ashton Drake Galleries Doll
I liked
  • I can afford it
I didn't like
  • False advertisement
  • Poor quality
#1077772
It is a beautiful doll and my daughter wanted Ben even after trying to talk her into one of the hairless ones.But i never imagined the hair would be so terrible (only thought it might need brushed often) but it is really really bad. Nappy and bald spots...sticks...
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Anonymous
Jemma Roche

I'm afraid I don't know with glued on hair as I've never come across it before but I shall try and help you as much as I possibly can do. On rooted or micro rooted dolls heads...

Anonymous
Anonymous

I am very sorry you are having trouble with your doll, sometimes it can take a few weeks of brushing to 'tame' their hair. Please click here Customer_Inquiry@bgeltd.com to sen...

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The Ashton Drake Galleries Doll
#1071714
I ordered my daughter a love bug doll paid almost $200.00 she treated this thing better than most people treat there own kids she has had the doll a little less than 18 months and its eyes have turned from Brown to purple when i call the company about getting it...
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Anonymous
Anonymous

it's a one year warranty ..

Anonymous
Anonymous

I am very sorry you are having trouble with your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number or full address and we can he...

1.0
Product
The Ashton Drake Galleries Doll
#1059940
This is THE WORST ONLINE PURCHASE EXPERIENCE I'VE EVER HAD.I highly recommend to not bother purchasing from this company because I've never felt so disrespected and swindled out of my time, energy and money. Tell me how I buy just ONE doll, EXPEDITED to arrive for my...
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Anonymous
Anonymous

Just went thru this same thing on my daughter's birthday..... the doll never came. Tracking number couldn't even be found. Now there supposedly sending anot...

Anonymous
Anonymous

I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

1.0
Product
The Ashton Drake Galleries Doll
#1022192