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The Ashton Drake Galleries - Horrible Quality & Customer Service
The Ashton Drake Galleries - Horrible Quality & Customer Service
Received the doll yesterday for my daughters 10th birthday. Never was given a tracking number and I paid for express 2 day shipping despite several calls to customer service. Straight out of the box, the doll had a tear in her onesie. So I took her out and looked her...
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Anonymous
Eduardo Bradford

Dear OrangeSnowyOwl,Thank you for your posting. We are so sorry to learn of your experience with our company.I would be happy to assist you. Please contact me at customer_inqu...

2.1
#1295420
The Ashton Drake Galleries - Beautiful Doll
The Ashton Drake Galleries - Beautiful Doll
The Ashton Drake Galleries - Beautiful Doll
The Ashton Drake Galleries - Beautiful Doll
I have the Aston Drake Doll, Pretty in Pink and she is just what they say PRETTY IN PINK. She is the cutest doll I have ever seen. I have her posed with a kitten in a chair,I also made her a little bed, she is made to look like a real happy girl her hair rooting is...
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4.5
I liked
  • Affordable
  • Quality
  • Shipped in a timely manner
#1286546
The Ashton Drake Galleries - Aston drake wrost doll ever
The Ashton Drake Galleries - Aston drake wrost doll ever
The Ashton Drake Galleries - Aston drake wrost doll ever
The Ashton Drake Galleries - Aston drake wrost doll ever
The Ashton Drake Galleries - Aston drake wrost doll ever
My sister bought my niece a doll for her birthday and this is what she got when you see this picture you will not believe it the doll did not look anything like the picture the most horrible experience ever she have reached out to Ashton Drake for almost a month now no...
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Anonymous
Natasha

Thank you for the bad reviews. I wish to buy a doll $199. Forget about it.

Anonymous
Eppinger

I agree with you. If I’m going to spend this much money on a doll it should last a long time. My daughter’s grandmother bought her a doll for Christmas and days later her face...

1.0
#1160830
The Ashton Drake Galleries - Doll has a crazy possessed looking eye
The Ashton Drake Galleries - Doll has a crazy possessed looking eye
The Ashton Drake Galleries - Doll has a crazy possessed looking eye
The Ashton Drake Galleries - Doll has a crazy possessed looking eye
I received my order today.... and thank god I opened it! Look at its eye! Scary looking. My mom krdered this for my 7 yr old. We have called to get a replacement and return...hopefully it comes in by Christmas. I.i mean, who works for their quality control dept?!?! How...
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Anonymous
Christi

I am so nervous about my preorder now. I’m contemplating canceling my order. I now realize why there’s no review section on Ashton Drake’s website... it would just be filled w...

Mike_mn
Mike_mn

Wow. A doll with cataract! Are the eyes moveable? Can they be removed? If so, there are various types of 'Doll Eyes' available online that are very reasonably priced. Migh...

3.0
#1149417
The Ashton Drake Galleries - Very poor quality of the Savannah doll.
The Ashton Drake Galleries - Very poor quality of the Savannah doll.
The Ashton Drake Galleries - Very poor quality of the Savannah doll.
The Ashton Drake Galleries - Very poor quality of the Savannah doll.
The Ashton Drake Galleries - Very poor quality of the Savannah doll.
Her hair is absolutely terrible and nappy. He eyebrows are unevenly painted. Her mouth is terribly painted and has red globs inside in tongue which can’t be seen with the pic.I am very very disappointed in this doll that was suppose to be doll of the year. It looks...
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Anonymous
Katyholm10

I got this doll for my daughter for christmas 2018 what a mess after 2 days when i called the girl was very rude and just kept saying there not to be played with and are nit f...

The Ashton Drake Galleries - Monkey
I received my monkey I ordered early Wich was fantastic but I'm extremely disappointed with the monkey her body is cloth she is extremely hard can barely move her arms/legs or head mine came with No clothes on I'm just really upset I advise no one buy from this company.
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1.9
#1259717
The Ashton Drake Galleries - Doll verry bad quality savana
The Ashton Drake Galleries - Doll verry bad quality savana
The Ashton Drake Galleries - Doll verry bad quality savana
The Ashton Drake Galleries - Doll verry bad quality savana
The Ashton Drake Galleries - Doll verry bad quality savana
Got my daugter savana doll for christmas day 2018 after 2 days what a mess the hair was all matted black on the fingers of both hands lips were faded off when i called the lady was rude and had a big attutude problem the doll was £150 i just wanted a replaced but that...
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BubblyLiger
BubblyLiger

The doll was made to be a collectible, when a child plays with a fine doll this is what happens

Anonymous
Anonymous

My doll is turning blue_As well on fingers and toes.

5.0
#1160337
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The Ashton Drake Galleries - Terrible payment setup

I ordered my daughters doll a couple months back and she loves the doll however, I signed up to make payments to them monthly. They DO NOT take the money in a timely manner. They take it random days of the month and I have to make sure money is in my account at all times.
4.8
Details
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1268441
The Ashton Drake Galleries - Doll Review
Here's the email I sent to Ashton Drake Galleries in regards to the Abby Rose doll I ordered for my daughter. First I would like to start off by saying I had a terribly difficult time getting any shipping information on this item. I had called twice, as I received an...
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Anonymous
MakeMyDay2016

Oh so now you are following me from post to post. Well I will just tell everyone why you have *** against me. You see this retard from Nevada by the name alejandroc made a ...

Anonymous
Zack2001

Your daughter is seven you say right. Hopefully she will get over it. Yeah kids do get upset about things like this, and hopefully they will make it up to her. In the mean ...

1.9
#980271

Contact The Ashton Drake Galleries

Mailing Address:
The Ashton Drake Galleries
9200 N. Maryland Avenue
Niles, Illinois 60714
United States
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The Ashton Drake Galleries - Horbile

I purchased reborn doll Alexis before christmas of 2017 it arrived on time but the same day my daugter got the doll and went back to play with it the dolls head poped completely off let me remind you my daughter was very gentlewith the doll and the head still poped off and the hair quality was terrible would not tell any one to make a purchase from ashton drake gallaries
#1286604