Received the doll yesterday for my daughters 10th birthday. Never was given a tracking number and I paid for express 2 day shipping despite several calls to customer service. Straight out of the box, the doll had a tear in her onesie. So I took her out and looked her...Read more
I have the Aston Drake Doll, Pretty in Pink and she is just what they say PRETTY IN PINK. She is the cutest doll I have ever seen. I have her posed with a kitten in a chair,I also made her a little bed, she is made to look like a real happy girl her hair rooting is...Read more
- Shipped in a timely manner
My sister bought my niece a doll for her birthday and this is what she got when you see this picture you will not believe it the doll did not look anything like the picture the most horrible experience ever she have reached out to Ashton Drake for almost a month now no...Read more
I received my order today.... and thank god I opened it! Look at its eye! Scary looking. My mom krdered this for my 7 yr old. We have called to get a replacement and return...hopefully it comes in by Christmas. I.i mean, who works for their quality control dept?!?! How...Read more
Her hair is absolutely terrible and nappy. He eyebrows are unevenly painted. Her mouth is terribly painted and has red globs inside in tongue which can’t be seen with the pic.I am very very disappointed in this doll that was suppose to be doll of the year. It looks...Read more
The Ashton Drake Galleries - Monkey
I received my monkey I ordered early Wich was fantastic but I'm extremely disappointed with the monkey her body is cloth she is extremely hard can barely move her arms/legs or head mine came with No clothes on I'm just really upset I advise no one buy from this company.Read more
Got my daugter savana doll for christmas day 2018 after 2 days what a mess the hair was all matted black on the fingers of both hands lips were faded off when i called the lady was rude and had a big attutude problem the doll was £150 i just wanted a replaced but that...Read more
The Ashton Drake Galleries - Terrible payment setup
I ordered my daughters doll a couple months back and she loves the doll however, I signed up to make payments to them monthly. They DO NOT take the money in a timely manner. They take it random days of the month and I have to make sure money is in my account at all times.
Here's the email I sent to Ashton Drake Galleries in regards to the Abby Rose doll I ordered for my daughter. First I would like to start off by saying I had a terribly difficult time getting any shipping information on this item. I had called twice, as I received an...Read more
The Ashton Drake Galleries - Horbile
I purchased reborn doll Alexis before christmas of 2017 it arrived on time but the same day my daugter got the doll and went back to play with it the dolls head poped completely off let me remind you my daughter was very gentlewith the doll and the head still poped off and the hair quality was terrible would not tell any one to make a purchase from ashton drake gallaries
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