I bought her several years ago, I noticed her hair was shedding nothing major a few strands here or there today I went to move her and her hair literally fell out in handfuls ..is this a common thing with her, its super brittle ... just weird she has been kept out of...Read more
I ordered a doll for $155. Feb.2 order suplose to arrive Mar. 9th -Mar 17. I judt want my stsus. It will not tell me my order status. It says my info is wrong. I tried to email. Emailer demon says their email was unknown. Am i out of my money. I can seem to talk to...Read more
The Ashton Drake Galleries - Buy someplace else
Worst customer experience. Told me my doll would ship two day express and I get a notice that it will arrive in two months!!!! Snotty customer service reps that can hardly speak English. They held money before shipping.
The Ashton Drake Galleries - My ordet
I have waited months for a doll at this point im not even sure i ordered. They have my cc info thats for sure. Nobody even bothers to contact me. I wish i wudve read their reviews before hand. I wont be recommendind to anyone!
The Ashton Drake Galleries - Shipment takes too long
I ordered little Enu way back in December... I was at the understanding that she would arrive by February 26th... Now I have been informed that she will arrive by March 21st... I don't want to wait another full month for my order to arrive... If she does not arrive by Monday February 26th... I will no longer be doing business with this company
I ordered a doll for my granddaughter a few months ago. The first payment was held out of my checking account before they mailed it. When it arrived the finger was broke off of it so I sent the doll back. A few days later I ordered a second doll that was not a silicone...Read more
I didn't like
- Excuses and poor customer service
this company is a joke , i will never do business with them again , ordered a doll for my 10 yr old for her birthday , still havent recieved it , they keep pushing the date for delivery further and further out . DO NOT ORDER FROM THIS COMPANY ESPECIALLY IF IT IS A GIFT...Read more
My dtr had bought Cherish a few years ago for my grand dtr and we were pleased at how life like she was. This past Christmas my grand dtr wanted a boy doll so I got LITTLE RASCAL for her. He has no real body . His body is made of stuffing instead of being a real life...Read more
- Ordering and purchasing and delivery is fine
I didn't like
- Product was misleading and not worth money at all
The Ashton Drake Galleries - Toxic or Not
My daughter’s doll came apart. I called customer service to see if they could repair it. Was told it’s out of warranty (by 3 months) so they couldn’t do anything. Asked if the items inside were toxic and was told it was out of warranty and couldn’t assist me.
The Ashton Drake Galleries - Hair falling out
My daughter doll hair is falling out it came with missing patches of hair
Do you have something to say about The Ashton Drake Galleries? What happened? What can we help you with?