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The Ashton Drake Galleries - Ordered

I ordered a doll and am not able to look up my order by email phone number or adress
Schiltigheim,Grand Est
#1398183
I have been collecting your dolls for more than 20 years. They are all kept in the original package or in a glass cabinet. Several months ago I noticed a blueish purple spot on one of my so truly real dolls. Since then, her entire head is now blue. I am really annoyed...
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#1396060
I bought this doll when it came it’s hair was a mess and all knotted up It breathing mechanism is faulty it constantly clicks she it can not be turned on at all
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Anonymous
Stephanie Bradford

Hello, NosyTasmanian Devil313. I am very sorry to learn that you have had issues with your order and would like to assist you. Please email us at customer_inquiry@bgeltd.com a...

3.0
#1389727
I ordered Elise. She was shipped on the 15th my check is cashed and I still have not received it.
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Anonymous
Eduardo Bradford

Hello SlimyBumbleBee871, I am very sorry to learn that you have not received your order yet and would like to assist you. Please email us at customer_inquiry@bgeltd.com and in...

#1387591
I made 2 orders. Received one and the dolls were horrible. Looked like regular $10 baby dolls from Walmart. I try contacting the company no response. I can’t return without a return slip which was not in my box. I go to the site and type in my order # and they say it...
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Anonymous
Eduardo Bradford

Hello, I am very sorry to learn of this and would like to assist you. Please email us at customer_inquiry@bgeltd.com with your order information. It will help us locate your a...

1.1
#1383561
I ordered a doll and paid for 2 day shipping only to find out that there was a problem with the purchase and they didn’t tell me until two days later when I was expecting the doll. So, I tried to reorder and now it says my doll won’t be coming for another two months....
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Anonymous
Eduardo Bradford

Hello PositiveRaven, I am very sorry to learn of your experience with us. Please email us at customer_inquiry@bgeltd.com to look into this and better assist you. Please includ...

1.4
#1367956
September 24th 2018 I ordered my daughter the doll called little squirt for her birthday and I paid a 30$ for a 2 day s&s to make sure it was delivered today the 26th, as it said online when I was getting the total for the doll. Well today is the 26th and I'm just...
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Anonymous
Eduardo Bradford

Hello TorpidFerret, I am very sorry to learn of this. Please email us at customer_inquiry@bgeltd.com with your order information to better assist you. Sincerely, Eduardo The A...

1.6
#1366693
Never recieved doll after over a year of set backs and delys, finally gave up and went with a different company.
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Anonymous
Eduardo Bradford

Hello, I am very sorry to learn of your experience with us and the delays with your order. I would like to make it up to you. In order for me to better assist you, please send...

1.0
#1362460
I ordered a doll on the 2nd and haven't been able to get status on the doll until today, the 11th and it said it shipped on the 5th. However the tracking number does not work and I looked up a phone number to call and of course was stuck with an automated system that...
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Anonymous
Eduardo Bradford

Hello ContemplativeCichlid, we are very sorry to learn of this. Please email us at customer_inquiry@bgeltd.com to better assist you. Sincerely, Eduardo The Ashton Drake Galler...

3.6
#1353091

Contact The Ashton Drake Galleries

Mailing Address:
The Ashton Drake Galleries
9200 N. Maryland Avenue
Niles, Illinois 60714
United States
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Similar to The Ashton Drake Galleries

Why do you offer the payment plan and then, after the doll is ordered, send me a postcard. when I call, you tell me I am not actually being offered the payment plan and must pay in full up front. This is my second doll order from you people, I have excellent credit...
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Anonymous
Eduardo Bradford

Hello, I am very sorry to learn of your experience with us. Please email us at customer_inquiry@bgeltd.com to better assist you. Sincerely, Eduardo The Ashton Drake Galleries ...

#1347431