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Tried to contact the Bradfordexchange company via email and PayPal dispute services, my payment still awaits authorisation so is pending on my account and they refuse to answer me whether my item will be delivered before xmas, and in he event it is not, I have requested a full refund. This order was for my daughter who has autism it is a reborn real touch hug so much monkey . This is so frustrating to experience and at £170 , some correspondence from the company would go a long way in calming my very warranted concerns.

Product or Service Mentioned: The Ashton Drake Galleries Shipping Service.

Reason of review: Order processing issue.

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Did you receive your refund? I can't seem to get an update on my refund or response to my inquiries.

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