The Ashton Drake Galleries - My God bless you baby Grace is turning purple.
I don't know what happen to her no one has played with her . She just sit on the bed.
But now she is purple. I did not have any clothes on her & the blanket is the pink one that came with her. It so sad to she her like that. I call Ashton Drake Customer Service Department about this, the customer service said sorry they don't know what cause it.
And that they have not heard anything like this happening. I don't believe them. I looked at some more baby Graces & they had the same purple spots on them to. This kind of doll cost alot of money.
The Customer Service Department is useless. I won't buy anymore from them ever. They are not helpful in anyway.
This is a manufacturing defect in the vinyl or silicone her body and three of her fingers & it looks like her face is changing to. I guess I will pack her a way.
Reason of review: Poor customer service.
Monetary Loss: $140.
Preferred solution: I just want to know what caused it. .
The Ashton Drake Galleries Cons: Customer service.
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My baby Grace doll is also turning purple. I took her out of the box for the first time in 14 years today. And both front and back are purple.
My daughter just pulled her baby grace out and she is also purple/black in color she has had her wrapped in a pink baby blanket, she is so upset