I bought a doll, that was supposed to arrive 3 days after purchase. It has now been 14 days!
They can not provide me with a tracking number! Told me to "wait" and it will come. I am going to have to buy something else for my daughter to have for Christmas! The customer service is not existent!
The provide an email, but to fins a number you have to dig and dig. I finally found one, just to find out they are closed on the weekends.
This is a week before Christmas , I would think they would have some there! This is the ONLY company that did not deliver my Christmas presents , out of 40 companies!!!
Product or Service Mentioned: The Ashton Drake Galleries Shipping Service.
Reason of review: Order processing issue.
Monetary Loss: $150.
I didn't like: Customer service, Delivery.