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The Ashton Drake Galleries - Ashton Drake strikes again.. New/different excuse for not processing other orders, and doll review.
I originally left my first bad review for ADG due to them refusing to process my orders, after delivering the first order made. The excuse was "a discrepancy between my billing address and card." This was claimed AFTER my first order was delivered and processed...
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Anonymous
Anonymous

i had the same issue they told me my payment did not go through and they need another form of payment but I can see the exact amount on my bank statement it said PENDING and t...

1.5
I didn't like
  • Changing story regarding payment processing issue
  • Doll appearance disappointing
#1088520
The Ashton Drake Galleries - Doll Review
Here's the email I sent to Ashton Drake Galleries in regards to the Abby Rose doll I ordered for my daughter. First I would like to start off by saying I had a terribly difficult time getting any shipping information on this item. I had called twice, as I received an...
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Anonymous
MakeMyDay2016

Oh so now you are following me from post to post. Well I will just tell everyone why you have *** against me. You see this retard from Nevada by the name alejandroc made a ...

Anonymous
Zack2001

Your daughter is seven you say right. Hopefully she will get over it. Yeah kids do get upset about things like this, and hopefully they will make it up to her. In the mean ...

1.9
#980271
The Ashton Drake Galleries - DO NOT ORDER FROM THIS COMPANY!!!! NOTHING BUT A HASSLE...
Meet my $165 Alyssa Claire doll. That doesn't look like a doll you say? No kidding but this is what I was sent. I will be returning this and I have canceled my doll order. I have had nothing but problems since I ordered this doll. It was supposed to be for a Christmas...
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Anonymous
Anonymous

You act as if it's customer service's fault that the warehouse accidentally selected the wrong item.

Anonymous
Anonymous

I am very sorry you received the incorrect order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full address and we ...

1.8
#1113669

The Ashton Drake Galleries - Silicone baby

The Ashton Drake Galleries
#1127192
3.0
Details
But can i have a silicone baby
Comment
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Delivery Service

The Ashton Drake Galleries - A little disappointed

The Ashton Drake Galleries
#1121428
1.4
Details
We ordered the little angel doll she's adorable in the pictures but when we received her today she looks nothing like the picture her head is very small her lips don't look the same and she has blue eyes and her hair's a little crazy luckily my daughter still loves her but we spent a lot of money on her and I was a little saddened to see she look nothing like the photo
Comment
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
The Ashton Drake Galleries - Poor Quality
1/1

The Ashton Drake Galleries - Poor Quality

The Ashton Drake Galleries
#1082804
1.1
Details
Got my daughter the Marissa may doll it looked looked so bad Look at her hair and her eye leashes keep falling off
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

The Ashton Drake Galleries - Rude Customer Service

The Ashton Drake Galleries
#1103377
I find it very sad and offensive when I called to order my daughter an African American doll and the customer service representative suggest that I get the Caucasian doll instead.
Comment
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The Ashton Drake Galleries - Doll Review
The Ashton Drake Galleries - Doll Review
This company should get an award for MOST HORRIBLE COMPANY EVER!!!! I ordered 4 dolls for my 4 daughters for Christmas 2016 on November 2. I was told all 4 of the dolls would be shipped and I would Be receiving them in 7-10 business days and I would get an email...
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Anonymous
Anonymous

How did you find the number to customer service

Anonymous
Anonymous

Did you by chance get pretty in pink Annika doll?

1.0
I didn't like
  • This stupid company lying to me
#972167
I attempted to place orders with these people twice the first time they said I would receive the doll in 2 weeks.. I logged on to my account to see if it was shipped and they changed the date to over a month later with no explanation or email so I canceled. Here I am a...
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Anonymous
Anonymous

The same thing is happening to me right now

Anonymous
Anonymous

I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

1.1
#1088583
I paid in full for a monkey doll on September 18 2017, no respond , no tracking information, unable to contact them by email , its been a month was told doll would be mailed once payment is received , i paid in full , i want the doll or a full refund,I want a refund or...
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Anonymous
Anonymous

I am very sorry you are having trouble contacting us about your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number or full addres...

Anonymous
McKenzie Adermann Marie

Hi my name is McKenzie Adermann Marie

1.0
#1117283
The doll I ordered for my doll had medium dark hair, the doll we received in the mail had long orange blonde hair. My daughter was disappointed because she picked out the doll that looked like her. We ordered baby grace that was 139.99. I really wish the doll had came...
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Anonymous
Anonymous

I am very sorry you are disappointed with the appearance of your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number or full addre...

I ordered a doll in November 2016 it said it would arrive a week before Christmas I did not receive the doll until March 2017. I've had this tall for 7 months now with the payment plan of $25 a month and it was $100 all together. That being said the doll should have...
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Anonymous
Anonymous

I am very sorry you are having trouble with your bill. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number or full address and we can hel...

1.0
#1117213
I ordered these dolls on 8/29/17 for my daughters birthday on 9/23/17. The dolls of course didn't make it in time for her birthday. When she finally received the dolls on 10/11/17 the top part of the bassinet was missing (the part that has the music box). I contacted...
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1.0
I didn't like
  • Poor excuses for not fulfilling orders
#1116295
The Ashton Drake Galleries - Everyone I beg you
Please don't waste your time or money ordering from this company. I placed an order for my daughter after she received her birthday money at the end of February. I was sent an email in the beginning of April saying I would get it mid April. Then mid April comes I...
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Anonymous
Anonymous

I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number or full address and we c...

1.0
#1049224