Anonymous
map-marker Coats, North Carolina

The Ashton Drake Galleries - Doll Review from Coats, North Carolina

My Ashton drake doll fell apart befor I have even had it for a month the neck arms and legs need to be repaired
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Reason of review:
Bad quality
1 comment
Guest

Dear anonymous,

Thank you for your posting. We’re sorry to hear that your experience with us was not a good one.

Please contact us at customer_inquiry@***.com with your name, address and/or account information. We will be happy to assist with the return of this product and offer you a replacement or issue you a refund. We value you as a customer and want to make sure you have a perfect item.

We look forward to hearing from you. Thank you, Chris

adam h Hue
map-marker Indianapolis, Indiana

Ashley drakes gallery

the sent a bill to a collection company and told them i owe $ 35.00 to them from 8/2008 and they now are calling me in 2012 to tell i owe them its 3 1/2 years later. plus i have gotton the product they said i got .and they never sent me a bill or nothing plus they wont give me the phone number for them . they tell me to call - 1-86*-240-**** there collecton company. and the collection company only calls me every 4 hours a day.i was so mad i ask him for his home phone # and he got mad and hung up
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Loss:
$35
xxMExx S
map-marker Chicago, Illinois

"THE ASHLEY-DRAKE GALLERIES" Customer Service sucks!

Bought a doll that cost over $100.00 about a year and a half ago.

The dolls face & arms turned blue/black in color.

Ive called to complain & was told to look up a "Doll Restoring" company, its not their problem!

I wouldnt reccomend this place of business to an enemy!

I was actually going to purchase "The Twin Dolls" next...But no thanks!!! They lost me as a customer & Im sure theyve lost many others also.

They have poor customer service skills over the phone...No manners or sympathy whatsoever.

The Dolls are totally trash after the warranty expires....what a coincidence.

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4 comments
Guest

Sunshine cures it!

Guest

One more thing its Ashton drake kind of sad when you dont know the company's name that your complaining about

Guest

I know it 2014 but i dont know if you noticed that they only have a one year grantee not a year and a half the common blue limbs is do to moisture in the limbs that got in some how like if a child brought it in the bath or you saw a stain and tryed to wash the cloth so it might not be the company's fult

xxMExx S

THIS COMPANY SUCKS!!!

THEY ROB PEOPLE BLIND & RIP YOU OFF.

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