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The Ashton Drake Galleries - Everyone I beg you
Please don't waste your time or money ordering from this company. I placed an order for my daughter after she received her birthday money at the end of February. I was sent an email in the beginning of April saying I would get it mid April. Then mid April comes I...
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1.0
#1049224
First time for me to write a negative review, but this company defies everything a business should be. I ordered a doll in November 2016 for a Christmas gift. They showed it shipped on December 3, 2016; however, when I tried to track the order I hit a dead end. I am a...
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Anonymous
Anonymous

Please how do i get in contact with a manager they keep taking money out of my bank acct with out permission Please let me know there is no manager to talk to they put some gu...

Anonymous
Anonymous

I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

1.3
I liked
  • General appearance
I didn't like
  • Unable to stop charges
  • Not displaying phone number for company
  • Customer service
#1030258
This is THE WORST ONLINE PURCHASE EXPERIENCE I'VE EVER HAD. I highly recommend to not bother purchasing from this company because I've never felt so disrespected and swindled out of my time, energy and money. Tell me how I buy just ONE doll, EXPEDITED to arrive for my...
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Anonymous
Anonymous

Just went thru this same thing on my daughter's birthday..... the doll never came. Tracking number couldn't even be found. Now there supposedly sending anot...

Anonymous
Anonymous

I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

1.0
#1022192

Short Review for May 26, 2017

The Ashton Drake Galleries
#1052570
3.7
The dolls that I got (Madison and mason) looked nothing like the picture shown online! The
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Reborn Sophia Review

The Ashton Drake Galleries
#1033843
2.2
Awful, terrible ,horrible, *** ,rude
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Short Review for March 09, 2017

The Ashton Drake Galleries
#1018664
1.0
I ordered Kaylas sunday stroll with yorkie and got Isabella in the mail. Im not ok
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The Ashton Drake Galleries Doll Review

The Ashton Drake Galleries
#1007673
1.0
Do not purchase a doll from Ashton Drake!!!! So truly photoshopped is more like it. I could have bought something a quarter of the price that looked more real.
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I just want to know if anyone out there has the Savana doll from the Ashton Drake company and how they liked her and what her appearance and feel is like also my daughter just received a little girl and her I swear I'm even got kind of upset her but she accepted it but...
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Anonymous
Katy

Found Savannah very small in size with horrible hair. The body had a nice weight but was cloth. Not worth the money.

#1016375
I ordered daughter in Ashton Drake doll and it came in the mail earlier than expected which was good but when I received it I received two dolls and it was only supposed to be one so I did not want to get charged for it so me being the honest person I am I contacted...
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Anonymous
Kendall

I am annoyed by this company! I purchased one doll. I already have one and they send me another and charge me. How do I fix this?

Anonymous
Anonymous

I am very sorry of your experience. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail here with your order number or full address and we can help check on you...

1.8
#1015438
I got one twin set of dolls paid for in full,for my surprise saw in paypal statement they charging me $33 called paypal several times they said they already sent item,couple days later other set of dools arrived ,try to call company is impossible as they always says we...
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Anonymous
mike

i never chose a collection. purchased one doll 5 payments. they sent another doll. I got charged and the doll was returned. They gave a refund and now just charged me again an...

Anonymous
Anonymous

I am very sorry you are having trouble with your order. Our website states that this is a collection and additional dolls are shipped and charged separately about every month ...

1.1
#1013137
I am writing regarding a doll that I purchased on Nov 12 for my daughter, that is scheduled to arrive on Feb 10th. I have not received ANY notification regarding this purchase, and was really upset when I found out that it would take three months to get it. There is...
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Anonymous
Anonymous

I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

Purchased these high priced dolls, to use as a means of samples for portraits, within my Photography business. Ad makes the claim doll is poseable, when it's anything BUT. Claim easy return process, when it's anything BUT! They don't offer you a tracking number for the...
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Anonymous
Anonymous

I am very sorry you are having trouble returning your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

1.0
#1004072
My mother in-law placed an order on November 27th 2016 was informed she would receive her item within 2-4 weeks. It's now February 2,2017 no item delivered and their customer service rep was extremely rude and didn't want to even speak to her about her issues. Will...
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Anonymous
Anonymous

I am very sorry your mother-in-law is having trouble receiving her order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID,...

#1001159
I'm extremely pissed off just like everyone else it seems. My daughter has been wanting one of these dolls for awhile now. She took weeks to pick one out and try to convince me to get her one. Finally I agreed to her getting one for her birthday and because she has...
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Anonymous
Anonymous

I am very sorry you are having trouble receiving your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your order number, client ID, or full addr...

1.0
#1000970