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1.8 Based on 34 reviews
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My daughter has taken very good care of her doll. She knows how fragile it is. Got it for her birthday in March, and we just decided to change her clothes, just to find out she has ripped at the seams. VERY disappointed. These dolls are not cheap to purchase, just cheaply made, obviously. Will never purchase another one, and do not recommend anyone else to either. $130.00 down the drain.

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I bought a doll from them. Always made my payments on time,first and second time they say thank you for paying on time,but after that ,they change my checks and then send me a letter saying they did not receive payment. I got *** and send them an email,they never answer but the last payment i made the 30 of juno and they did not change it until july 20. I call them two times,the first person was a lady and she was nice but say they got my check... Read more

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If your looking for a collectable doll do not buy from Ashton Drake. The dolls faces and hands turn bluish black even when protected in the box. They know this and lie about it. They will tell you it is your problem not theirs so do not invest in this company. This is my daughters prize possession and this company is a disgrace.

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We bought a doll for my little girl's birthday and in 2 weeks the stitching has completely unraveled..... terrible. My little girl was not even being rough with the doll. She treated it just like a real baby and did not let anyone else even touch the doll. It has been well taken care of. No one will contact me back either! I have contacted them and they have yet to contact me back. They do not offer any support for returns if you do not already... Read more

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I purchased the "so blessed" doll by Donna lee. The doll is cheaply made. Looks NOTHING like the doll pictured. 20 dollars would be too much to spend on it. I'm very disappointed. The doll ladies does not look at all real and the hair is uneven making the doll look almost bald in some places... Also the fingernails are poorly painted. The paint is very sloppy. Do Not purchase this doll.

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Urbana IL This is the worst buying experience I've had in my entire life.Not only is the customer service a total joke but when you finally do get ahold of a real person and not a robot they are dismissive, and totally not helpful. The woman that I spoke to denied any wrong doing on their part after they had charged me twice for my purchase of a doll that I paid for in full. The lady actually started yelling on the phone. It was totally... Read more

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This is the worst buying experience I've had in my entire life. Not only is the customer service a total joke but when you finally do get ahold of a real person and not a robot they are dismissive, and totally not helpful. The woman that I spoke to denied any wrong doing on their part after they had charged me twice for my purchase of a doll that I paid for in full. The lady actually started yelling on the phone. It was totally unprofessional... Read more

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I orderd this doll in febuary i was ok wiyh the wait. First it said april 6-21 then it said may20 NOW IT SAYS june 20 and im goung to be out of state for 3 monthes so freaking dumb Please DONT OFDER ANYTHING FROM HER BAD COSTMER SETVICE BAD SITE JUST DONT ORDER.

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I ordered a doll April 1st for my granddaughters 5th Birthday. Her party was on the 16th. The delivery date was April 11-15. I did not pay extra shipping because of promised delivery date. I have ordered over 10 dolls from them over the years and have NEVER had a delivery problem. I emailed them, email said doll was shipped April 6,2016. Well as of today still no doll. I called, got a recording saying doll was shipped April 6th. They took the... Read more

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Just Stop NOW! Do not order anything from this company. I ordered, paid for, and received a "NINA" doll back in 2009. Since then they have harassed me and sent me to collections over a "BENNY" doll. I never ordered this doll nor did I receive his doll. Here I am 7 years later and they are still trying too collect this money from me over a product I NEVER ORDERED OR RECEIVED. I have disputed the claim many times however they are still adamant on... Read more

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